HomeCARE Support
MacSERV wants you to get the most out of your computer purchase. With a HomeCARE subscription, we'll help you get set up, makes sure your wireless network is optimized, and walk you thru making sure your system is backing up regularly. Our clients are always moving on to the next new thing to do on their computers. We handle the multivendor tech support issues that are roadblocks for most users.
If you are a Business user click here
Plan Type
Cost
per month
Computers Covered
Hourly Rate
Travel Charge
Backup Monitoring
Hardware Monitoring
Help Desk
Remote Support
Additional Machines
Hourly
--
(not applicable)
-
$125
Varies
-
-
-
$125/hour
-
Basic
$49
and up
1
$99
1-way*
-
YES
1 hour/month
$99/hour
$10/month
Premium
$79
and up
1
$99
1-way*
YES
YES
2 hour/month
$99/hour
$15/month
Want one less thing to worry about? MacSERV's HomeCARE Support is the answer. We take all the worry out of keeping your data protected and machines running.
- Unlimited / Remote / Phone / Email support - When you need help, just call or email our help line and our certified techs will help you in the best and fastest way possible. Depending on support needed, we may schedule a secure remote support appointment where we can view your computer remotely and resolve your issue. If it's just a quick question with an easy answer we will send you an email with the solution.
- Support includes: one computer running Mac OS X and its included Apple applications, and "up and running" support for most third party applications. Support for additional computers is available at an additional cost.
- Wireless Network - support for your home wireless network is included.
- Printers - Installation and troubleshooting of your printers is included.
CLICK HERE to contact us for more info, or call us @ 888.818.MACS
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